FAQ

 

Account management

I just became a member, how do I manage my NOBLE LIDS account? 

To manage your account, please create a username and password by clicking the following link Noblelids account Here you’ll be able to access and update your style profile, address and payment information. You can even add preferences to your account that your style assistant will reference when picking out your package! 

Any changes made to your address or payment information please click on the link noble lids account please email noble lids support.

 

I've already created a login, how do I access my NOBLE LIDS account?

If you've already created a username and password for your NOBLE LIDS account, you can access your account by clicking "LOGIN" at the top of this page and signing in, or by clicking on the following link noble lids account

 

 

Why am I receiving a message that reads "Error: Email address not found" when trying to create my account?

If you're receiving this error, please note it can take up to 2 hours for a newly created account to sync with our system. If you're trying to login right after signing up, please wait a couple of hours before trying again and it should go through.  If you've been a member with us and are still receiving this error, please make sure you're using the email address you signed up with. If you're still having trouble, please email noble lids support and we'll be waiting to help you out! 

 

I forgot my password - help!

Please email noble lid support so we can further assist you

 

I only want to purchase one package, what can I do?

NOBLE LIDS offers a recurring subscription service, therefore we don’t have a system in place to purchase only one package. If you’d like to receive one package, email us a cancellation request within 7 days of receiving your first package and we’ll start the cancellation process.

  

Can I make special requests?

Absolutely! Once you sign up, you can email noble lids support with any additional preferences or style requests. We can't guarantee to meet your preferences or requests, but we'll try our best to accommodate based on our current inventory.

 

 

 

 

++What is NOBLE LIDS?

 

 

NOBLE LIDS is an exclusive and diverse men’s streetwear subscription service that delivers a package of streetwear items to your doorstep once a month. Our technology personally caters to each user’s style preferences. Our packages are created with partnerships that include today’s most influential and trendsetting brands to ensure you are always with the latest and most fashionable streetwear.

SHIPPING

When will I receive my package?

Once you complete your order we typically ship your package on the 1st of every month, unless you signed up for our service within 10 days of the first, in that case we will ship your package on the 15th. you will be billed the same day ever month. if you signed up on the 21st of the month then that means your package will be shipped the 15th of the following month and you will be billed on the 21st of every month going forward. Once your package leaves our warehouse it normally takes 3-7 business days to arrive at your doorstep, depending on your location. Be patient, it’ll be worth it!!

 Can I track my package?

Of course!  Once it’s shipped, you’ll receive a tracking number via email to track your package while it’s in transit. If you aren’t receiving email updates, make sure the email you signed up with is correct and don’t forget to check your spam box!

 My tracking says my package is delivered, but I can’t find it!

Unfortunately sometimes theft can occur, however NOBLE LIDS is not liable nor will provide refunds or re-shipments for packages marked delivered by our shipping carriers. Your best course of action is to contact the shipping carrier directly with your tracking number and open a claim with them. If it is an ongoing issue, it may be best to have packages held at the local post office for pickup.

 

Do you ship internationally?

NOBLE LIDS is only available in the U.S. at this time, although we haven’t ruled out the idea of shipping internationally in the future! Drop us an email at noble lids support if you want to see us in your country and we’ll add you to the waitlist.

 

Canada Shipping

We do not offer shipping to Canada. 

 

 Do you ship to APO/FPO/P.O Box Addresses?

Unfortunately, at this time we do not.

 

How do I know I’m getting a good value?

Our commitment to our partnered networks allows us to access inventory at a below wholesale rate in order to pass those savings along to you. The clothes you receive are guaranteed to be a better value than any other form of shopping on the market.

HAVE MORE QUESTIONS?

Not a problem!  Feel free to email noble lids support with any additional questions, and we’ll get back to you within 24 hours